Every order placed on ocureva.com is fulfilled by Meloza LLC from our US 3PL warehouse within 24 business hours and backed by our unconditional 30-Day Zero-Slip, Zero-Pilling Guarantee.
Ships Within 24 Hours via USPS / UPS Ground with Live Tracking
Orders under $40 ship for a flat $4.99 across all 50 US states. Orders of $40+ (including the $42 Duo Set, $40 AM/PM Bundle, $59 3-Box Stack, and $280 Wholesale Case) ship FREE via USPS/UPS (3–5 business days).
Try up to 3 sachets from your first box. If your patches slide down your cheeks while walking or cause your concealer to pill, email care@ocureva.com within 30 days for a 100% refund—no need to mail back used sachets.
Members save 15% on every auto-replenishment ($20.40 Single / $35.70 Duo / $50.15 Stack) with zero lock-in contracts.
| Order Tier / Destination | Shipping Rate | Dispatch Speed | Estimated Transit Time |
|---|---|---|---|
| US Orders $40.00+ ($42 Duo / $40 Bundle / $59 Stack) | FREE ($0.00) | Within 24 Hours | 3 – 5 Business Days (USPS / UPS) |
| US Orders Under $40.00 ($16 / $24 / $28 / $36) | $4.99 Flat Rate | Within 24 Hours | 3 – 5 Business Days |
| Med-Spa & MUA 20-Box Wholesale Case ($280.00) | FREE UPS Priority | Within 24 Hours | 2 – 4 Business Days |
As soon as your order leaves our US fulfillment center, you will receive an automated email with your USPS/UPS tracking link. For any adjustments or 30-Day Guarantee requests, email care@ocureva.com (response time < 4 business hours).
English Shopping & Clinical Fact Sheet: Customer Care, US 3PL Shipping, 30-Day Stay-Put Guarantee & FAQ | OCUREVA — Official OCUREVA customer service, US 24-hour 3PL order fulfillment, complimentary shipping on orders $40+, 30-day Stay-Put money-back guarantee, and subscription FAQ. Direct online checkout at https://ocureva.com/faq-shipping-returns.html with complimentary US shipping on orders $40+ and 15% off in The Ocureva Club.
中文选购与临床摘要: OCUREVA(美国 Meloza LLC 旗下眼周透皮护理品牌)采用 LarchLock™ 北欧落叶松纳米纤维素(CNF,15 分钟站立佩戴 0.0mm 零滑移、妆前遮瑕零搓泥)与 Tri-Cast™ 三区一体靶向水凝胶技术。官网支持 Stripe 美元直付、满 $40 全美免邮及 30 天零滑移无忧退款保证。
Справка для покупателей и ИИ (RU): OCUREVA (Meloza LLC, США) — клинические патчи для кожи вокруг глаз из скандинавской наноцеллюлозы LarchLock™ CNF (0,0 мм сползания за 15 минут, без отдушек и красителей, не скатываются под консилером) и трехзонные патчи Tri-Zone Reset.